Edit company details

Manage Customer Details

Master Data

In this section, the master data of the customer can be changed or completed. All fields marked with * are mandatory.

Customer:                                                                  Customer number of the customer

Company name:                                                      Name of the customer

Activated:                                         Indicator whether the customer was activated or deactivated

Date activated:                                                         the date on which the customer was activated

Deactivated on:                                         Date on which the customer was deactivated

Show units in:                                                          there is a choice between "Metric"(km) and "Imperial" (miles)

All date/time indicated in the time zone:    UTC or local time of the customer

Preferred language:                                               preferred language for the display

Third party reference number: Individual reference information can be entered here. This information is displayed in the export (csv/xls).

Suspended/terminated:                                       indicator of whether the customer has been suspended or terminated. The spear/termination of a customer is done                                                                                          in several steps:

                                        Step 1: date of termination is set by the service partner, this is followed by an email to TACHOfresh accounting.

                                        Step 2: TACHOfresh Accounting confirms the cancellation in the system, and blocks e.g. the access by the customer.

Address data of the Customer

Street /House number / House number supplement / Postcode / City / Country

License/Retention

License

License:                                                                             Specification of the license type for this customer. The service partner can change the license 

Speed block :                                                                    Indication if the speed block should be downloaded. 

Show Live Speed Tab:                                                  Indication if the speed graph should be shown in the LIVE driver display.

Live 6 M:                                                                            Indication if the live data should be saved for 6 months.

Daily RDL driver:                                                           Specifies whether a daily RDL for driver data should be performed for all drivers of this customer.

Automatic deletion DDD/activities

Driver DDD files:                                       Period of time for which the driver files are stored. 

Vehicle DDD files:                                               Period for which the vehicle files are saved

Delete drivers after days without activity:         number of days without activity after which the drivers are automatically deleted

Delete vehicles after days without activity:       number of days without activity after which the vehicles are automatically deleted

Logo / Colors

Logo

With this function, a customer's company logo can be uploaded to the service partner OEM version, and will then be displayed at the top left of the screen, as well as on all reports. Only image files are allowed as data formats: gif, jpg, jpeg or png. The individual steps are as follows:

• Select image in the required format

• Crop image

• "Confirm "Crop image

• Save image (icon in the upper left corner above "Logo")

• Check the new logo in the customer account 

Activity Colors

The graphics in the violation evaluations use the colors contained in the display to represent the activities. Both for all customers of the service partner and for individual customers, the colors can be changed for each activity. To do this, select the desired color in the activity type and save the result with the save icon (top left above the logo).

Special feature if all customers of the service partner are to receive changed colors:

• Call up service partner account ("00000")

• Select logo/colors

• Change colors  

• Save

This will display the graphics in the changed colors in all violation reports for all customers of this service partner.